We help you all the way

There is a wide range of options for farmers, foresters and contractors in today's market. We understand that this makes it difficult to choose and find all the information you need. That's why we've put together a list of frequently asked questions to explain how we at Vreten can help you with your queries and give you a good overview of what a typical contact with us looks like.

Who do I reach when I call Vreten?

When you call us, our sales representatives Karin or Sara will usually answer. They ensure that you get to speak to the right person to get the best help for your need. Examples of that could be if you need help with spare parts, support or sales.

Can Vreten help directly over the phone?

We are here to help you find the right product depending on your needs and areas of use. To ensure that we deliver the best solution, we conduct a basic interview with you. Among other things, we ask questions about use, how much you will use the product and your other conditions. Then we proceed with advice and sometimes it turns out that there are new needs in the need. Then we can be proactive and make sure you get the right solution before you make your investment. For us, it is important that we listen and have a conversation with you to ensure that we have a good understanding. Once we've found the right product for your needs, we'll help you get in touch with one of our resellers.

How can I get more information than what is on the website?

You are welcome to email or call us. We always have our phone with us and try to be as accessible as possible to help you quickly. This is something we value. We also try to be available to talk to by visiting many fairs and shows around the country. We usually post all the shows we attend on our Facebook page and on the web so you can easily find information about when we'll be there.

Does Vreten sell directly or do I need to contact retailers?

All sales are made through our dealers. To make it easy to find a dealer near you, we have created an ÅF map, which you can find here. You can also contact us at Vreten and we will help you get in touch with a dealer.

Is it possible to view the products?

We have a stock at the retailers that we keep track of to know what is available. We also have access to several reference customers who currently use the product you are interested in. Our goal is that you should always be able to talk to an active user of our products. In addition to this, we are out on many demonstrations and showcase popular products and our news.

Who should I contact if I need to use my guarantee?

You should always start by contacting the person you bought the product from. If there is a problem, we are available to help. Important to keep in mind when using your warranty is that it requires a manufacturer's number. Together, we'll make sure you get a good solution that you're happy with.

Who should I contact if I need help with services?

It's the same here as when you need to use your guarantee. You start by contacting the person you bought the product from. Then you can either get help with servicing directly from your dealer or we can help you with servicing in our workshop. Usually, you bring the product to us and we start servicing as soon as we can.

Do you have any further questions or need help? You are welcome to contact us.